Corporate Social Responsibility

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Creating a diverse, equal, and inclusive workplace is essential for any company to succeed. DEI is a core ingredient in the design and execution of business strategy at CJC. Our ethics and standards are embedded in the activities of the organisation day in, and day out.

"Diversity, equality, and inclusion are core values that we stand by. At CJC, we are committed to creating an inclusive workplace where everyone has an equal opportunity to succeed."
Paul Gow, Founder & CEO at CJC

Standards and Values

OUR TEAM

CJC has a dedicated HR team, fully endorsed and supported by the CJC Board of Directors. Our HR team ensures we continue a high standard of respect, diversity and inclusion.

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OUR COMMITMENT

All CJC staff members are responsible for maintaining a work environment that reflects respect for human rights and is free from discrimination and harassment. We work with our clients/suppliers/partners to ensure they have similar policies in place to protect their workers.

WORKING CONDITIONS

CJC provides fair working conditions for all employees, including employment terms and conditions, remuneration, working hours, resting time, holiday entitlements, maternity/paternity leave and benefits.

TRAINING

CJC provide detailed online training courses, through the KnowBe4 platform. All staff, either new or existing must complete the holistic diversity training program.

EQUITY AND DIVERSITY

We are committed to promoting workplace diversity, equity, and inclusion (DEI). From developing strategic training programs to promoting equal pay, we strive to create a culture that values and celebrates differences.

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OUR COMMITMENT TO DEI

CJC is committed to equal opportunities in all its employment practices, policies and procedures, which include recruitment, training, remuneration, promotion and employment terms and conditions.

We are committed to the creation of a non-discriminatory working environment. Our goal is to ensure that no job applicant or employee receives less favourable treatment due to age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage, civil partnership, pregnancy and maternity, unrelated criminal convictions, or membership/non-membership of a trade union.

Every employee is responsible for applying CJC's equal opportunity policy. CJC also works with clients and suppliers to uphold these policies.

HUMAN RIGHTS

Our company is committed to respecting human rights. We strive to promote human rights in line with internationally recognised standards.

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MODERN SLAVERY

CJC has zero tolerance for modern slavery and is fully committed to preventing slavery and human trafficking in our operations and supply chains.

We expect all who have/seek to have a business relationship with CJC and its staff to familiarise themselves with our modern slavery and human trafficking statement and to always act consistently with our policy.

We encourage all employees, clients and suppliers to report any suspicion of slavery or human trafficking without fear of retaliation.

FURTHER INFORMATION

CJC has detailed policies that are continually updated and enhanced in line with best practices. We encourage the collaboration of our clients, suppliers and partners to ensure these are upheld consistently. Further information is available on request.

FURTHER INFORMATION

This page utilises highlighted passages from our detailed policies. The full policies are continually updated and available on request.

Clarity in a data-rich world

mosaicOA is a powerful IT analytics SaaS solution that brings large data sets together in one place, so you can analyze and gain invaluable insight into your critical, capital markets infrastructure.

HOLISTIC MONITORING TOOLS IN DEMAND

With the growth of more segmented and cloud-centric IT architectures, many financial services firms currently using a variety of monitoring tools are reassessing their whole monitoring platform. Given their frequent levels of frustration at the complexity of their estates, largely resulting from a growth in modularity driven by digital transformation, IT leaders are becoming increasingly aware of the need to adopt more holistic infrastructure monitoring tools to gain visibility into their changing IT landscape.

RAPID CRITICAL ISSUE IDENTIFICATION

IT analytics is the practice of monitoring systems and gathering, processing, analyzing and interpreting data from various sources to guide decisions and flag potential issues. In a recent CJC survey looking at attitudes and requirements around IT analytics in this sector, rapid identification of a major issue in their IT architecture, thereby facilitating a swifter resolution, was highlighted by 80% of respondents as being a critical benefit of this holistic monitoring, with ongoing problem management regarded as extremely useful.

DASHBOARD VISUALIZATION

mosaicOA, CJC’s IT analytics visualization tool, is effectively an insurance policy against unexpected infrastructure issues, giving clients the ability to rapidly pinpoint and deal with them before they cause expensive and potentially reputational, damage. mosaicOA collects all relevant data metrics and facilitates simultaneous dashboard visualization to establish the order of events and present a graphical overview of the situation.

FINANCIAL SERVICES SECTOR FOCUS

This tool is, uniquely, primarily focused on the global financial services sector and its broad use cases are based on the growing fundamental requirement for IT operational performance analysis and visualizations. mosaicOA facilitates the import and interrogation of large volumes of data, displayed in one place via easy-to-create dashboards.

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CUSTOMIZABLE AND INTERACTIVE DASHBOARDS

mosaicOA makes it easy to import and interrogate large volumes of data. By bringing data together in one place, true data capacity is visible through easy-to-create dashboards.

INTELLIGENT ANALYSIS AND ROBUST SEARCHES

If infrastructure data is not stored and analysed, there can be little control and certainty over capacity and IT costs. mosaicOA can process real-time data across multiple market data and messaging platforms, enabling deep infrastructure search and inspection.

How mosaicOA can help with capacity management

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CAPACITY MANAGEMENT FOR THE WORLDS MOST VOLATILE IT INFRASTRUCTURES

Capital markets IT systems are difficult to provide capacity management for. Systems are co-located in region and close to both the end-user and the exchanges. The systems are mainly utilized in ‘market hours’ Monday to Friday. During market hours, the systems handle the demands of users and data based on global financial impacting events. At any given moment, the system could have a 250% increase in usage. Outside of these market hours, these systems are essentially static. This vastly contrasting behaviour creates great challenges for capacity managers, IT executives and support teams who have to accurately predict their systems future health and stability. This can lead to both outages and costs to the over or under specification of a system. MosaicOA was designed to handle these demands like no other IT analytics system on the market.

INDEFINITE STORAGE FOR SHORT AND LONG TERM ANALYSIS

The cost-effective and indefinite storage of mosaicOA ensures that the entire server’s lifespan is recorded from the moment it is switched on to the day it’s retired; key CPU, Network, OS or application statistics are recorded. You can review the entire lifespan in seconds or compare the behaviour today to yesterday, last week or last month. This provides accurate projections on the upcoming behaviour be it later today or for the next 12 months. Mosaic comes with capabilities to remove non-market hours which is proven to add 30% accuracy to its results. Mosaic was able to predict Covid-19 volatility behaviours 2 weeks in advance.

BUILT-IN DATA SCIENCE

A major feature of Mosaic is its ability to perform data science and advanced sorting techniques. Using Principal Component Analysis (PCA), mosaicOA continually reviews your servers, providing a rating ‘temperature’ which identifies the servers undergoing a sudden utilization shift. This machine led approach cannot be achieved through standard IT monitoring or human-led analytics. You can find out which servers and applications are over-utilized before they crash.

VISUALIZATIONS DESIGNED BY THE INDUSTRIES BEST

FASTER AND MORE EFFECTIVE PROBLEM MANAGEMENT IT executives and their support teams are responsible for the uptime of varied platforms, infrastructures and applications in the capital markets; they need to ensure they are “always-on” against strict SLAs and KPIs. Outages cause severe impacts and costs to businesses.

How mosaicOA can help with problem management

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FASTER AND MORE EFFECTIVE PROBLEM MANAGEMENT

IT executives and their support teams are responsible for the uptime of varied platforms, infrastructures and applications in the capital markets; they need to ensure they are “always-on” against strict SLAs and KPIs. Outages cause severe impacts and costs to businesses.

Traditional tooling, such as IT monitoring only goes so far, especially while hundreds of thousands of IT events and metrics are created every hour. By storing these IT events and metrics, mosaicOA provides IT teams incredible power to understand real infrastructure behaviour.

Out of the box, mosaicOA can connect to your IT monitoring systems and restful APIs and store your IT metrics and events to a powerful, time-series database; ideal for the demands of IT analytics. The data is visualized via a browser-based interface, which puts the executives and support teams in the driving seat.

REPLAY YOUR EVENTS, MANAGE YOUR ISSUE

When issues occur, thousands of event messages come from a multitude of systems in a matter of seconds - this floods support teams with information. The storage of this data, against an accurate timestamp, means the events can be replayed immediately, so engineers can see when and how the event started and its consequential behaviour. This avoids false identification and reduces the mean time to resolution.

IDENTIFY TRENDS TO ACHIEVE EXCELLENCE

Data science techniques are applied to the events to provide a view of system behaviour unlike any other. Using heatmaps to pull out trends over hours, days, weeks or months, provides IT executives the power to direct their teams’ focus on specific infrastructure or application areas. This level of event understanding is proven to ensure issues are never missed and uptimes are increased.

How mosaicOA can help with reporting

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PRE-BUILT DASHBOARDS FOR LEADING PLATFORMS

From Bloomberg BPIPE, Refinitiv RTDS (TREP) and Exegy to Quant House, Kafka and Solace, along with many more, mosaicOA has ready-made dashboards for you and your team.

DATA VISUALIZATION FOR EVERYONE

Typically, IT analytics and data visualization is exclusive for those with advanced development or database query skills but Mosaic is for everyone. Its front end puts you in control of the data and gives you the ability to create dashboards. The browser-based GUI lets users query their data via a drag and drop functionality. Visualizations can be changed with the click of a button, rather than requiring written code or queries. Dashboards can be made from scratch from the powerful workbench. Developers and Database experts still can use their skills however, with the front end providing the access to query the data directly.

EMBEDDED ANALYTICS

Mosaic is designed to be integrated and controlled by third-party applications and systems. Do you need a mosaic visualization in your trader’s workstation? Do you need mosaic on your Intranet/SharePoint/Teams or Salesforce? No problem. Mosaic can be controlled from easy-to-understand URL commands which can be added via a variety of protocols including http, xml, CSS and many more.

AUTOMATED REPORTS AND PDF’S

IT executives demand high-quality reporting. The power of a concise report can be the difference between action and inaction or achieving a recommended IT budget. Operations and Engineering teams need reports to quickly review as part of weekly scrum meetings. Mosaic comes with an easy-to-use reporting template to export the visualizations into a PDF. Once the template is completed, the reports can be scheduled or run on-demand.