CAPACITY MANAGEMENT FOR THE WORLDS MOST VOLATILE IT INFRASTRUCTURES

Capital markets IT systems are difficult to provide capacity management for. Systems are co-located in regions and close to both the end-user and the exchanges. The systems are mainly utilised during ‘market hours’ Monday to Friday. During market hours, the systems handle the demands of users and data based on global financial impacting events. At any given moment, the system could have a 250% increase in usage. Outside of these market hours, these systems are essentially static. This vastly contrasting behaviour creates great challenges for capacity managers, IT executives and support teams who have to accurately predict their systems future health and stability. This can lead to both outages and costs to the over or under specification of a system. MosaicOA was designed to handle these demands like no other IT analytics system on the market.

INDEFINITE STORAGE FOR SHORT AND LONG-TERM ANALYSIS

The cost-effective and indefinite storage of mosaicOA ensures that the entire server’s lifespan is recorded from the moment it is switched on to the day it’s retired; key CPU, Network, OS or application statistics are recorded. You can review the entire lifespan in seconds or compare the behaviour today to yesterday, last week or last month. This provides accurate projections on the upcoming behaviour be it later today or for the next 12 months. Mosaic comes with capabilities to remove non-market hours which is proven to add 30% accuracy to its results. Mosaic was able to predict Covid-19 volatility behaviours 2 weeks in advance.

BUILT-IN DATA SCIENCE

A major feature of mosaicOA is its ability to perform data science and advanced sorting techniques. Using Principal Component Analysis (PCA), mosaicOA continually reviews your servers, providing a rating ‘temperature’ which identifies the servers undergoing a sudden utilisation shift. This machine-led approach cannot be achieved through standard IT monitoring or human-led analytics. You can find out which servers and applications are over-utilised before they crash.

FASTER AND MORE EFFECTIVE PROBLEM MANAGEMENT

IT executives and their support teams are responsible for the uptime of varied platforms, infrastructures and applications in the capital markets; they need to ensure they are “always on” against strict SLAs and KPIs. Outages cause severe impacts and costs to businesses.

Traditional tooling, such as IT monitoring only goes so far, especially while hundreds of thousands of IT events and metrics are created every hour. By storing these IT events and metrics, mosaicOA provides IT teams incredible power to understand real infrastructure behaviour.

Out of the box, mosaicOA can connect to your IT monitoring systems and restful APIs and store your IT metrics and events in a powerful, time-series database; ideal for the demands of IT analytics. The data is visualised via a browser-based interface, which puts the executives and support teams in the driving seat.

REPLAY YOUR EVENTS, MANAGE YOUR ISSUE

When issues occur, thousands of event messages come from a multitude of systems in a matter of seconds - this floods support teams with information. The storage of this data, against an accurate timestamp, means the events can be replayed immediately, so engineers can see when and how the event started and its consequential behaviour. This avoids false identification and reduces the mean time to resolution.

IDENTIFY TRENDS TO ACHIEVE EXCELLENCE

Data science techniques are applied to the events to provide a view of system behaviour unlike any other. Using heatmaps to pull out trends over hours, days, weeks or months, provides IT executives the power to direct their teams’ focus on specific infrastructure or application areas. This level of event understanding is proven to ensure issues are never missed and uptimes are increased.

PRE-BUILT DASHBOARDS FOR LEADING PLATFORMS

From Bloomberg BPIPE, Refinitiv RTDS (TREP) and Exegy to Quant House, Kafka and Solace, along with many more, mosaicOA has ready-made dashboards for you and your team.

DATA VISUALISATION FOR EVERYONE

Typically, IT analytics and data visualisation is exclusive for those with advanced development or database query skills but Mosaic is for everyone. Its front end puts you in control of the data and gives you the ability to create dashboards. The browser-based GUI lets users query their data via a drag-and-drop functionality. Visualisations can be changed with the click of a button, rather than requiring written code or queries. Dashboards can be made from scratch from the powerful workbench. Developers and Database experts still can use their skills however, with the front end providing the access to query the data directly.

EMBEDDED ANALYTICS

Mosaic is designed to be integrated and controlled by third-party applications and systems. Do you need a mosaic visualisation in your trader’s workstation? Do you need mosaic on your Intranet/SharePoint/Teams or Salesforce? No problem. Mosaic can be controlled from easy-to-understand URL commands which can be added via a variety of protocols including http, xml, CSS and many more.

AUTOMATED REPORTS AND PDF’S

IT executives demand high-quality reporting. The power of a concise report can be the difference between action and inaction or achieving a recommended IT budget. Operations and Engineering teams need reports to quickly review as part of weekly scrum meetings. Mosaic comes with an easy-to-use reporting template to export the visualisations into a PDF. Once the template is completed, the reports can be scheduled or run on demand.