Monitoring

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Global Real-Time IT Estate Monitoring

CJC provides remote monitoring and proactive event alerting. Our global teams are experts in ITRS Geneos and open telemetry tooling to support client applications, infrastructure, appliances, networking and low-latency exchange feeds. CJC monitoring underpins our managed services, with offerings from regional eyes-on-glass to a fully managed 24x7 service.

"For high-quality managed services, it's vital to have total visibility of performance and behavioural metrics. We have built out a rich universe of monitoring capabilities with evolving tolerances that allow us to drive operational resilience and efficiencies that increase uptime"
Peter Williams, CTO at CJC.

Capabilities

MONITORING AS A SERVICE

CJC utilises a state-of-the-art comprehensive monitoring and alerting system – ITRS Geneos, along with many other specialist industry tooling. CJC provide a latency-centric understanding of the real-time data infrastructures of the world's most recognised capital markets institutions.

TYPES OF CJC MONITORING

CJC provides custom monitoring for client firms. This can range from low touch support during non-market hours, to a full, end-to-end 24x7 managed service. CJC has hundreds of clients all with bespoke managed services solutions.

SYSTEMS UNDER MANAGEMENT

CJC support the world's leading market data providers, exchanges, vendors, investment banks, brokers and buy-side institutions – all of whom leverage a variety of specialist and complex platforms. CJC continuously adopt new platforms under management.

Trusted By More Than 400 Financial Institutions

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Clarity in a data-rich world

mosaicOA is a powerful IT analytics SaaS solution that brings large data sets together in one place, so you can analyze and gain invaluable insight into your critical, capital markets infrastructure.

HOLISTIC MONITORING TOOLS IN DEMAND

With the growth of more segmented and cloud-centric IT architectures, many financial services firms currently using a variety of monitoring tools are reassessing their whole monitoring platform. Given their frequent levels of frustration at the complexity of their estates, largely resulting from a growth in modularity driven by digital transformation, IT leaders are becoming increasingly aware of the need to adopt more holistic infrastructure monitoring tools to gain visibility into their changing IT landscape.

RAPID CRITICAL ISSUE IDENTIFICATION

IT analytics is the practice of monitoring systems and gathering, processing, analyzing and interpreting data from various sources to guide decisions and flag potential issues. In a recent CJC survey looking at attitudes and requirements around IT analytics in this sector, rapid identification of a major issue in their IT architecture, thereby facilitating a swifter resolution, was highlighted by 80% of respondents as being a critical benefit of this holistic monitoring, with ongoing problem management regarded as extremely useful.

DASHBOARD VISUALIZATION

mosaicOA, CJC’s IT analytics visualization tool, is effectively an insurance policy against unexpected infrastructure issues, giving clients the ability to rapidly pinpoint and deal with them before they cause expensive and potentially reputational, damage. mosaicOA collects all relevant data metrics and facilitates simultaneous dashboard visualization to establish the order of events and present a graphical overview of the situation.

FINANCIAL SERVICES SECTOR FOCUS

This tool is, uniquely, primarily focused on the global financial services sector and its broad use cases are based on the growing fundamental requirement for IT operational performance analysis and visualizations. mosaicOA facilitates the import and interrogation of large volumes of data, displayed in one place via easy-to-create dashboards.

PRODUCT FEATURES VIDEOS

CUSTOMIZABLE AND INTERACTIVE DASHBOARDS

mosaicOA makes it easy to import and interrogate large volumes of data. By bringing data together in one place, true data capacity is visible through easy-to-create dashboards.

INTELLIGENT ANALYSIS AND ROBUST SEARCHES

If infrastructure data is not stored and analysed, there can be little control and certainty over capacity and IT costs. mosaicOA can process real-time data across multiple market data and messaging platforms, enabling deep infrastructure search and inspection.

How mosaicOA can help with capacity management

How mosaicOA can help with problem management

How mosaicOA can help with reporting

Our Clients

CJC is a trusted partner to over 800 leading financial institutions.
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