Observability

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Observability For The Capital Markets

MosaicOA is a powerful, cloud-based IT analytics SaaS that consolidates large data sets together into a single interface. The solution enables IT teams to easily analyse and gain valuable insights into critical capital markets infrastructure.

"CJC views observability as a critical component of our IT capabilities. With mosaicOA, we guarantee root cause analysis, flawless capacity predictions and unbeatable reporting."
Steve Moreton, Head of Product Management at CJC.

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Capabilities

CAPACITY MANAGEMENT

Capital market firms have the world's most volatile IT infrastructures and capacity management is an ongoing challenge for IT professionals, which if mismanaged, can consequently lead to potential outages and costs due to the over or under-specification of a system.

MosaicOA is a predictive IT analytics solution that was uniquely designed to handle these fluctuating demands.

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ACCURATE PROJECTIONS

During market hours, capital markets IT systems handle the demands of data and users based on global financial impacting events. At any given moment, systems can have a 250% increase in usage. Outside of market hours, these systems are essentially static. This contrasting behaviour creates challenges for capacity managers, IT executives and support teams who have to accurately predict their systems future health and stability. MosaicOA was designed to handle these demands.

INDEFINITE STORAGE

The cost-effective and indefinite storage of mosaicOA ensures that the entire server’s lifespan is recorded from the moment it is switched on to the day it’s retired. You can review the entire lifespan in seconds or compare the behaviour today to yesterday.

BUILT-IN DATA SCIENCE

A major feature of mosaicOA is its ability to perform data science and advanced sorting techniques. Mosaic continually reviews your servers, providing a rating ‘temperature’ which identifies the servers undergoing a sudden utilisation shift.

PROBLEM MANAGEMENT

Based in the cloud, mosaicOA provides IT teams with incredible power to understand real-infrastructure behaviour. Out of the box, mosaicOA can connect IT monitoring systems or restful APIs, and store IT metrics and events in a powerful, time-series database; ideal for the demands of IT analytics. The data is visualised by a browser-based interface, which puts IT executives and their support teams in the driving seat.

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BETTER PROBLEM MANAGEMENT

Out of the box, mosaicOA can connect to your IT monitoring and open telemetry systems to store your IT metrics and events to the powerful, InfluxDB time-series database. Through the browser-based interface, executives and support teams are put right in the driving seat. Mosaic provides the insight to the real infrastructure behaviour.

EVENT REPLAY

When issues occur, thousands of event messages flood support teams with information. The storage of this data, against an accurate timestamp, means the events can be replayed immediately, so engineers can see when and how the event started and its consequential behaviour. This avoids false identification and reduces the mean time to resolution.

IDENTIFY TRENDS AND REACT

Data science techniques are applied to the events to provide a view of system behaviour unlike any other. Using heatmaps to pull out trends over hours, days, weeks or months, provides IT executives the power to direct their teams’ focus on specific infrastructure or application areas. This level of event understanding is proven to ensure issues are never missed and uptimes are increased.

DATA VISUALISATION & REPORTING

IT executives demand high-quality reporting. The power of a concise report can be the difference between action and inaction or achieving a recommended IT budget. Operations and Engineering teams need reports to quickly review as part of weekly scrum meetings. Mosaic comes with an easy-to-use reporting template to export the visualisations into a PDF. Once the template is completed, the reports can be scheduled or run on demand.

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PRE-BUILT DASHBOARDS

From Bloomberg BPIPE, Refinitiv RTDS (TREP) to Kafka and Solace, mosaicOA has ready-made dashboards for you and your team.

ANALYTICS FOR EVERYONE

Mosaic gives everyone the ability to create dashboards. The front end provides drag-and-drop functionality. Visualisations can be changed with the click of a button, rather than requiring written code or queries. Dashboards can be made from scratch in minutes.

EMBEDDED ANALYTICS

Mosaic is designed to be integrated and controlled by third-party applications and systems. Do you need a mosaic visualisation in your trader’s workstation? Do you need mosaic on your Intranet/SharePoint/Teams or Salesforce? No problem.

AUTOMATED REPORTING

IT executives demand high-quality reporting. The power of a concise report can be the difference between action and inaction or achieving a recommended IT budget. Operations and Engineering teams need reports to quickly review as part of weekly scrum meetings. Mosaic comes with an easy-to-use reporting template to export the visualisations into a PDF.

Case Studies

Trusted By More Than 400 Financial Institutions

Clarity in a data-rich world

mosaicOA is a powerful IT analytics SaaS solution that brings large data sets together in one place, so you can analyze and gain invaluable insight into your critical, capital markets infrastructure.

HOLISTIC MONITORING TOOLS IN DEMAND

With the growth of more segmented and cloud-centric IT architectures, many financial services firms currently using a variety of monitoring tools are reassessing their whole monitoring platform. Given their frequent levels of frustration at the complexity of their estates, largely resulting from a growth in modularity driven by digital transformation, IT leaders are becoming increasingly aware of the need to adopt more holistic infrastructure monitoring tools to gain visibility into their changing IT landscape.

RAPID CRITICAL ISSUE IDENTIFICATION

IT analytics is the practice of monitoring systems and gathering, processing, analyzing and interpreting data from various sources to guide decisions and flag potential issues. In a recent CJC survey looking at attitudes and requirements around IT analytics in this sector, rapid identification of a major issue in their IT architecture, thereby facilitating a swifter resolution, was highlighted by 80% of respondents as being a critical benefit of this holistic monitoring, with ongoing problem management regarded as extremely useful.

DASHBOARD VISUALIZATION

mosaicOA, CJC’s IT analytics visualization tool, is effectively an insurance policy against unexpected infrastructure issues, giving clients the ability to rapidly pinpoint and deal with them before they cause expensive and potentially reputational, damage. mosaicOA collects all relevant data metrics and facilitates simultaneous dashboard visualization to establish the order of events and present a graphical overview of the situation.

FINANCIAL SERVICES SECTOR FOCUS

This tool is, uniquely, primarily focused on the global financial services sector and its broad use cases are based on the growing fundamental requirement for IT operational performance analysis and visualizations. mosaicOA facilitates the import and interrogation of large volumes of data, displayed in one place via easy-to-create dashboards.

PRODUCT FEATURES VIDEOS

CUSTOMIZABLE AND INTERACTIVE DASHBOARDS

mosaicOA makes it easy to import and interrogate large volumes of data. By bringing data together in one place, true data capacity is visible through easy-to-create dashboards.

INTELLIGENT ANALYSIS AND ROBUST SEARCHES

If infrastructure data is not stored and analysed, there can be little control and certainty over capacity and IT costs. mosaicOA can process real-time data across multiple market data and messaging platforms, enabling deep infrastructure search and inspection.

How mosaicOA can help with capacity management

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CAPACITY MANAGEMENT FOR THE WORLDS MOST VOLATILE IT INFRASTRUCTURES

Capital markets IT systems are difficult to provide capacity management for. Systems are co-located in region and close to both the end-user and the exchanges. The systems are mainly utilized in ‘market hours’ Monday to Friday. During market hours, the systems handle the demands of users and data based on global financial impacting events. At any given moment, the system could have a 250% increase in usage. Outside of these market hours, these systems are essentially static. This vastly contrasting behaviour creates great challenges for capacity managers, IT executives and support teams who have to accurately predict their systems future health and stability. This can lead to both outages and costs to the over or under specification of a system. MosaicOA was designed to handle these demands like no other IT analytics system on the market.

INDEFINITE STORAGE FOR SHORT AND LONG TERM ANALYSIS

The cost-effective and indefinite storage of mosaicOA ensures that the entire server’s lifespan is recorded from the moment it is switched on to the day it’s retired; key CPU, Network, OS or application statistics are recorded. You can review the entire lifespan in seconds or compare the behaviour today to yesterday, last week or last month. This provides accurate projections on the upcoming behaviour be it later today or for the next 12 months. Mosaic comes with capabilities to remove non-market hours which is proven to add 30% accuracy to its results. Mosaic was able to predict Covid-19 volatility behaviours 2 weeks in advance.

BUILT-IN DATA SCIENCE

A major feature of Mosaic is its ability to perform data science and advanced sorting techniques. Using Principal Component Analysis (PCA), mosaicOA continually reviews your servers, providing a rating ‘temperature’ which identifies the servers undergoing a sudden utilization shift. This machine led approach cannot be achieved through standard IT monitoring or human-led analytics. You can find out which servers and applications are over-utilized before they crash.

VISUALIZATIONS DESIGNED BY THE INDUSTRIES BEST

FASTER AND MORE EFFECTIVE PROBLEM MANAGEMENT IT executives and their support teams are responsible for the uptime of varied platforms, infrastructures and applications in the capital markets; they need to ensure they are “always-on” against strict SLAs and KPIs. Outages cause severe impacts and costs to businesses.

How mosaicOA can help with problem management

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FASTER AND MORE EFFECTIVE PROBLEM MANAGEMENT

IT executives and their support teams are responsible for the uptime of varied platforms, infrastructures and applications in the capital markets; they need to ensure they are “always-on” against strict SLAs and KPIs. Outages cause severe impacts and costs to businesses.

Traditional tooling, such as IT monitoring only goes so far, especially while hundreds of thousands of IT events and metrics are created every hour. By storing these IT events and metrics, mosaicOA provides IT teams incredible power to understand real infrastructure behaviour.

Out of the box, mosaicOA can connect to your IT monitoring systems and restful APIs and store your IT metrics and events to a powerful, time-series database; ideal for the demands of IT analytics. The data is visualized via a browser-based interface, which puts the executives and support teams in the driving seat.

REPLAY YOUR EVENTS, MANAGE YOUR ISSUE

When issues occur, thousands of event messages come from a multitude of systems in a matter of seconds - this floods support teams with information. The storage of this data, against an accurate timestamp, means the events can be replayed immediately, so engineers can see when and how the event started and its consequential behaviour. This avoids false identification and reduces the mean time to resolution.

IDENTIFY TRENDS TO ACHIEVE EXCELLENCE

Data science techniques are applied to the events to provide a view of system behaviour unlike any other. Using heatmaps to pull out trends over hours, days, weeks or months, provides IT executives the power to direct their teams’ focus on specific infrastructure or application areas. This level of event understanding is proven to ensure issues are never missed and uptimes are increased.

How mosaicOA can help with reporting

MORE DETAILS

PRE-BUILT DASHBOARDS FOR LEADING PLATFORMS

From Bloomberg BPIPE, Refinitiv RTDS (TREP) and Exegy to Quant House, Kafka and Solace, along with many more, mosaicOA has ready-made dashboards for you and your team.

DATA VISUALIZATION FOR EVERYONE

Typically, IT analytics and data visualization is exclusive for those with advanced development or database query skills but Mosaic is for everyone. Its front end puts you in control of the data and gives you the ability to create dashboards. The browser-based GUI lets users query their data via a drag and drop functionality. Visualizations can be changed with the click of a button, rather than requiring written code or queries. Dashboards can be made from scratch from the powerful workbench. Developers and Database experts still can use their skills however, with the front end providing the access to query the data directly.

EMBEDDED ANALYTICS

Mosaic is designed to be integrated and controlled by third-party applications and systems. Do you need a mosaic visualization in your trader’s workstation? Do you need mosaic on your Intranet/SharePoint/Teams or Salesforce? No problem. Mosaic can be controlled from easy-to-understand URL commands which can be added via a variety of protocols including http, xml, CSS and many more.

AUTOMATED REPORTS AND PDF’S

IT executives demand high-quality reporting. The power of a concise report can be the difference between action and inaction or achieving a recommended IT budget. Operations and Engineering teams need reports to quickly review as part of weekly scrum meetings. Mosaic comes with an easy-to-use reporting template to export the visualizations into a PDF. Once the template is completed, the reports can be scheduled or run on-demand.

Case Studies

Realizing the predictive power of IT Analytics at a global investment bank

Our Clients

CJC is a trusted partner to over 800 leading financial institutions.

Testimonials

“All of our monitoring data across all of our market data systems runs out of the cloud - partnering with CJC and using their mosaicOA product. It’s significantly cheaper than RBC doing it on-premise.”

— Joshua Carroll, Global Head of Shared Application Services at Financial Services Company

“In capacity management, people tend to look at the obvious elements and forget data rates – but these are vital to capital markets infrastructures. With mosaicOA, I can now go to the business with factual accounts of what they need to spend money on, particularly ahead of market swing events.”

— Joshua Carroll, Global Head of Shared Application Services at Financial Services Company

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