Register to receive insights from CJC
Get notified of the latest news, insights, and upcoming industry events.
Your Insurance Policy For Resilient Market Data Operations
Frequently Asked Questions
WHY COVER YOUR MARKET DATA OPERATIONS?
HOW DOES MDCS WORK?
Whenever you need support, simply get in touch and our senior engineers will respond immediately, 24/7, resolving issues either remotely or on-site as needed. The monthly subscription includes on-site hours, and you have the flexibility to upgrade to a managed service at any time. With Market Data Continuity Support (MDCS), you're always prepared for the unexpected, with maximum simplicity and flexibility.
Immediate Access and Expert Resolution
MDCS gives you direct access to senior engineers, with every request treated as Severity Level 1. This means your issue is escalated quickly and handled by experts who understand market data operations. Support starts right away, either by phone or screen share, with the option for an on-site visit if needed.
Flexible Support with The Required Skills
We step in only when you need us. There’s no ongoing monitoring or access to your systems unless you choose it. What sets MDCS apart is our specialist focus on market data. Our engineers have decades of experience with platforms like Bloomberg B-PIPE, Refinitiv, Solace, Kafka, and ITRS. When you call, you're speaking directly with people who understand the technology, the workflows, and the demands of real-time data environments.
Strengthening Resilience. Reducing Risk.
MDCS is designed to protect your market data operations, improve resilience, and reduce risk. It’s a great fit for mid-size firms that don’t need full-time coverage but still want direct access to experienced professionals. And if your needs grow, you can upgrade to a full managed service at any time, quickly and without disruption.
Simple Subscription, Clear Value
MDCS is delivered through a fixed monthly subscription, giving you 24/7 access to our global market data experts. There are no hidden fees or unexpected costs. Just reliable, straightforward support you can count on. For many clients, this provides peace of mind, knowing help is always available without the expense of a full managed service.
Priority Response and Complete Support
When something goes wrong, speed matters. With MDCS, every request is treated as Severity Level 1, so your issue is handled immediately by senior engineers. Our team uses a remote-first approach to resolve most problems quickly by phone, email, or secure screen share. If an on-site visit is needed, you’re covered. A set number of on-site hours are already included in your monthly subscription, so you can get help on the ground without any additional cost.
Built for Flexibility and Growth
MDCS is built to adapt to your needs. Some organisations only need occasional support, while others find their requirements grow over time. If your situation changes, you can upgrade to a managed service at any point without disruption. This flexibility means you only pay for what you need today, while keeping the option to scale as your needs evolve.
GET A QUOTE
For more information or to register your interest, contact sales@cjcit.com and a member of the team will reach out shortly.
Case Studies
Trusted By More Than 400 Financial Institutions
Testimonials
Featured Insights
Get In Touch
Get in touch with our experts to learn how we can help you optimise
your market data ecosystem!