October 5, 2022
Case Study: How CJC helped a leading global investment bank and financial services institution migrate their data and upgrade their RTDS environment.

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Overview

In October 2018, CJC supported a leading global investment bank to migrate their data centres from Chai Wan to Tseung Kwan O in Hong Kong, without impacting business operations and upgrading the client’s RTDS environment (formerly Chai Wan to Tseung Kwan O in Hong Kong and upgrade the client’s RTDS environment, formerly TREP). The migration and RTDS upgrade was completed promptly by the tight 8-month deadline.

The client subsequently benefitted from lower business risk, streamlined market data costs, an upgraded RTDS environment and a successful data centre migration with a tight turnaround time.

Client Benefits
  • New and Upgraded Data Centre.
  • On-time Service Delivery.
  • No Major Incidents.
  • Lower Business Risks.
  • Greater Cost Efficiency.
  • Improved Time Savings.
  • Hands-off Experience.
Client Requirements
  • Data Centre Migration
  • RTDS Upgrade.
  • Consultancy.
  • Project Management.
  • Reporting.
Platforms Deployed
  • RTDS (formerly TREP).
  • Service Now.
Market Data Providers
  • Bloomberg.
  • LSEG, Refinitv.
  • Local vendors.
  • Local Telecommunication firms (HGC, HKBN, PCCW).
  • Century Link (CTL).

CJC Personnel Involved

  • Project Manager.
  • Market Data Engineer.
Client Business Stakeholders
  • Incident Management Team.
  • Business Users.
  • IT Teams.
  • Network Teams.
  • Application Teams.
  • Data Centre Teams & Vendors.
  • Market Data Vendors.
Why CJC?
  • Rapid response Rate.
  • Knowledgable Consultants.
  • Hands-off User Experience.
  • Regular Reporting.
  • flexible Approach.

The Challenge

A leading global investment bank needed to migrate and upgrade its Chai Wan Data Centre to a Tseung Kwan O Data Centre facility within eight months. At the time, the client’s legacy servers a Tseung Kwan O Data Centre facility within eight months. At the time, the client’s legacy servers were nearing the capacity limit, which could lead to a loss of functionality. The client requested CJC to provide the change with the bank (CTB) while their in-house team focused on the vital Run-the-Bank (RTB) activities. The scope included:

  1. Simplify technical (RTDS and Exchange-related) infrastructure complexity.
  2. Streamline the logistics of multiple stakeholders.
  3. Achieve migration objectives with a tight 8-month turnaround.
  4. Provision of difficult-to-locate skills internally and resources. e.g., project management, technical expertise, and stakeholder management.

Winnie Chow, Business Integration Manager at CJC (HK) said, “This was an exciting project, which had multiple technical variables, and business stakeholders to work with. We also had to work knowing there were immovable milestones to deliver.

The Solution

For this migration, CJC provided the client with a project manager and a senior market data support consultant. CJC allocated the client 100 days of resources against a flexible resource model. The client could utilise CJC’s expertise for 3 months over the 8-month timescale as required to support an overarching project. This ensured the client was able to leverage highly effective commercials.

The first task was to review the existing market data infrastructure. Our market data consultant reviewed the legacy server footprint and configuration, subsequently identifying an achievable reduction of servers with new hardware specifications in scope. The new infrastructure had a reduced server footprint capable of leveraging the latest configuration tuning/thread binding and application features, like stacked ADS, to enhance performance.

Once we had designed the new infrastructure, our team advised the client on rack layouts, optimising airflow for the utilised, heating-generating servers. CJC also provided support around the networking and firewall requirements and built out their designed software configuration on the client’s new hardware and OS.

Once the infrastructure was ready, CJC ran performance and advanced application testing to ensure no issues when migrating the users. Specifically, CJC subscribed to all the feeds at the original data centre along with user information and using this data, subscribed to the new feeds/infrastructure. This process enabled us to discover multiple discrepancies and rectified accordingly before UAT testing.

The Result

The data centre migration and RTDS upgrade were completed successfully by the May 2019 deadline of 8 months, with no business disruptions. Through CJC’s flexible resourcing and support, the client streamlined market data costs, reduced business risks, and upgraded their RTDS environment in a new and resilient data centre.

Summary of Results:

  • Non-Disruptive Data Centre Migration.
  • Delivered On-Budget & On-Time.
  • Reduced Business Risks.
  • Streamlined Market Data Costs.
  • Upgraded RTDS Environment.

“The data centre migration was completed on time and importantly - on budget. Our team did excellent work, our design ensured reduction in server counts, and our testing ensured migration happened seamlessly.”

Winnie Chow, Business Integration Manager at CJC (HK).

About CJC:

CJC is the leading market data technology consultancy and service provider for global financial markets. CJC provides multi-award-winning consultancy, managed services, cloud solutions, observability, and professional commercial management services for mission-critical market data systems. CJC is ISO 27001 certified, enabling CJC’s partners the freedom to focus on their core business. 

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