August 8, 2024
How CJC Improved a Capital Markets Firm’s RTDS Efficiency and Operational Resilience
Managed Services

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Executive Summary

A leading international investment banking and capital markets firm with a US-led market data team sought a provider capable of handling the run-the-bank activities of their Real-Time Distribution System (RTDS). They approached CJC to deploy a resilient and reliable RTDS environment. The resulting market data architecture quadrupled data speeds with greater throughput, larger capacities, increased resilience, and improved infrastructure visibility. CJC’s intervention enabled the firm to handle higher traffic volumes and provided a more robust and reliable system, significantly enhancing its operational resilience and efficiency. The firm already engaged with a US-based Managed Service provider but had experienced issues with their limited staffing levels.

The Challenge

The market data system was a global RTDS platform comprised of four main full-tick EDGE feeds with 750,000 caches and four 25,000 cache servers. The environment was hosted in Equinix data centres, two in New York, two in London, and one in Hong Kong. Parts of the infrastructure were becoming unreliable due to growing capacity requirements, causing user issues.

Upon inspection, CJC identified the capacity limitations that stemmed from physical and software constraints. This accurate prediction of upcoming capacity limits highlighted the need for significant improvements to ensure system reliability and performance.

Outcome

Not only did the investment banking and capital markets firm successfully migrate to a new, more resilient and transparent global datacentre with the latest version of RTDS, it achieved this without impacting day-to-day business revenue-generating operations. Overall, the project provided an all-round software, hardware, and network improvements with IT support and alert notifications are now available 24x7x365.

Technical service-level improvements included:

  • A robust and dependable RTDS environment.
  • The capacity to withstand high market data and traffic volumes.
  • Quadrupled RTDS speed and throughput from more than 4M UPS.
  • Quadrupled the backbone system’s capacity to 40 GB.

Platforms

  • Real-Time Distribution System (RTDS).
  • Post Trade DealTracker.
  •  TickCapture.
  •  ITRS Geneos| CJC Mosaic.

Client Requirements

  • Data Centre Migration.
  • Outdated Infrastructure.
  • High Traffic Volumes.
  • System Outages.
  • Frequent Failovers.
  • Capacity Issues.

CJC Services 

  • Consulting.
  • Managed Services - Capacity, Incident, Problem, and Change Management.
  • Alert Monitoring.
  • Reporting.

“We are committed to delivering transformative solutions that enhance our clients’ operational resilience and efficiency. Through a collaborative approach, our managed services and innovative technologies, like mosaicOA, have significantly improved their market data performance and reliability.

This project underscores CJC’s dedication to listening to our client needs and providing robust, scalable solutions to empower our clients in handling increased data volumes with confidence and precision.”

- Peter Williams, Chief Technology Officer at CJC.

About CJC:

CJC is the leading market data technology consultancy and service provider for global financial markets. CJC provides multi-award-winning consultancy, managed services, cloud solutions, alert monitoring and observability, and commercial management services for mission-critical market data systems. CJC is vendor-neutral and ISO 27001 certified, allowing partners to focus on their core business.

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